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Shipping & Returns

We can ship to most countries in the world such as:

US, UK, Australia, Canada, Asia, Middle East, Austria, Belgium, Finland, France, Germany, Ireland, Luxembourg, Malta, Norway, Portugal, Spain, Sweden, Switzerland, Italy, Africa, and many more. Please refer the table below for available countries:

No worry on getting through custom for the above listed countries as we have shipping swords to your country for few years

Our products are shipped out every day, from Monday to Sunday. while orders shipped. You will receive an e-mail confirmation with your tracking number. 8 hours after you receive your tracking number, you will be able to track your order online at http://www.ems.com.cn/english-main.jsp 

Delivery times vary depending on the country of destination. And some items need handmade,takes days to made.so if orders need to make inquiries, you can e-mail to us, we will tell you whether to send.

Return policy
Please read this policy carefully if you need to return your order. This is our Detailed Standard Return Policy. Unless another return policy is indicated, sword sold by jp-swords.com are covered by this Standard Return Policy. Products with specific refund and return policies and deadlines must be returned within the time periods specified for each item.
jp-swords.com will gladly accept the return or exchange in any cases of below :

1 - Product Defects

2 - Delivery mistake

You can choose:

1- Return for refund: 30 days money back   2- Return for exchange: 30 days exchange

Return process
1. The customer must contact us by email servicerealsword@hotmail.com 
to get our confirmation and then we will send you all instructions, address and return authorization number for the item to be sent back to us.

2. Once you receive the confirmation email, please ship us your order. Return for refund item must be post-marked no later than 7 business days and return for exchange must be no later than 30 business days from the day you received it .

3. Allow 1-2 weeks for the credit to appear on your credit card statement and exchanged item is issued.

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